Suite à une mise à jour vous avez perdu les signaux de votre décodeur TN5000HD. Afin de pouvoir récupérer la personnalisation et par conséquent les signaux, merci d’allumer décodeur et téléviseur, et rester sur la chaine 7 ARTE durant 30 minutes.
Merci de nous excuser pour la gêne occasionnée.
If you currently have BeIN sport with your Fransat pack, it is important to upgrade your software NOW! This should be done before the end of April 2018.
The request email from Fransat reads:
In order to fight even more efficiently against piracy, beIN Sport decided to pair cards to receivers or CAMS, while upgrading to high secure CW64bits.
By the end of april 2018, we’ll have to confirm the Chipset ID of the equipment used with the smart card. This information has to come along the brand and model of the receiver or module.
The Chipset can be found on the backside of the modules (Neotion & Smit), or for fransat receivers, by consulting the corresponding menu.
How to get the chipset_id ?
1. If you have a Viaccess Secure (Neotion or SMIT) module, the chipset number can be found on the back label
2. If you have a FRANSAT receiver, the information is usually in the menu “information on the receiver” or “Via Eutelsat” or “smart card, then identification STB”
Please reply directly to this email and complete the 3 following fields:
S/N beIN SPORTS
After 18 months of talks to agree fees, between TF1 and Canal+ , a stalemate has been reached and Canal+ will now cease to carry ie broadcast the TF1 channel.
TNT sat and Canalsat are both affected, so don’t worry, your receiver and card is not at fault.
In a press release Canal+ announced “it was terminating the distribution of the TF1 group’s channels because it could not reach a commercial agreement with the group, whose “unreasonable and unfounded financial requirements”
The TF1 group includes the channels TF1, TMC, TFX, TF1 Séries Films, LCI and their associated services, so expect that these channels will not be back on air until an agreement is reached.
Previously the TF1 group provided the services free, but now want to charge a fee. Canal plus is refusing to pay their fees and it has sued the TF1 Group before the Paris Commercial Court to contest its claims. In 2017 it filed an appeal with the Conseil d’État against the CSA’s decision to simplify the renewal of the TF1 agreement that the latter had announced its intention to change its method of financing.
TF1 is accused of abusing its power, it was granted the national frequencies and number one slot in French tv public domain and extensions for all its other channels. Plus as it enjoys these benefits and has regulatory advantages specific to free channels re the broadcasting of big sporting events for example the Football world cup. Canal Plus are contending that it is the viewers who will suffer under this unreasonable demand.
Update 9th March:
The French ministry of culture has demanded that Canal+ resume its distribution of TF1 by TNT satellite as there are at least one and a half million French households which can only view the channel by satellite.
Viewers in France who receive via aerial ( terrestrial ) meanwhile have seen TF1 move from its regular no1 channel to number 51 as standby frequencies are brought in to fill demand while the broadcasters fight it out.
The process of updating the encryption used on the standard Fransat HD cards comes to an end in December, it has been in progress since May.
You may be faced with a blank screen now or soon, the process of updating the cards has actually been going on since may 2017.
For newer cards ( 05 type or 06 type ) all that is required is to take it out and re-insert, the process will then automatically update it and viewing usually starts soon after.
For older ( 04 type ) cards , you will have to purchase a new card, as these are now incompatible with the changes.
To check it, enter your card number in the popup on the home page of the Fransat official website
Unfortunately the Fransat website or French Dealers are not allowed to sell out of French territory. For my own customers – please email me after applying the above test. CLICK THIS LINK TO GO TO FRANSAT.FR
Oh Dear, more bad news!
for all those with FTA ( free to air) receivers, your favourite channels France 2, 3 and 4 are to finish in mid November this year.
The announcement came at the end of October, bringing to an end the free reception of these channels going back to the analogue transmissions pre 2011 and to TPS back in 2002 . The channels will go between 16th and 22nd of November 2016.
So, if you currently rely on these Free channels from Eutelsat 5w ( formerly known as Atlantic Bird 3 ) what can you do?
Channels affected: France 2, France 3, France 4, France ô and LCP
The solution if you just require French channels, would be to purchase a Fransat HD receiver.
If you require multi language reception, for example Italian, Spanish, German …. as well as the French channels, it will certainly be more difficult, as the current cam units are NOT suitable for STB ( set top box ) type receivers, but will work in some recent tv receivers. Due to piracy the encryption has been upgraded, due to rights issues the encryption now includes cam functions, most importantly recordings. The result is, they have made it as hard as possible to use anything but an original Fransat box.
To a degree, the Fransat receivers can be used to tune in other satellites, but organising the resulting channels is very limited. Some STBs from Fransat are better than others and I’ll be testing out the various models and reporting here as time goes on. The Humax for example is looking like the best so far.
One point to watch is firmware/software updates. Like Skyboxes, updates completely wipe out any customisation you have made to your Fransat box, so its important to make a note exactly how you retune , to gain back your Italian or Spanish etc. after the update has been completed. This generally will come down to noting which port on your dish switch ( diseqc switch) is connected to which LNB. Once that has been set up, tuning ” recherche globale” is fairly easy. Use the favourite selection system to store the non french channels.
Engineers at Fransat have found the mysterious no-sound problem, only on the France 5 channel over the last few weeks, details are not available but it has now been rectified.
Thanks to the few customers who emailed in about this.
So here we are in June 2016 and past the big shift to HD in French broadcasting. BIS, Fransat and TNT now have a full line up of all the main channels , in HD quality.
There was a lot of on screen messages shown to warn viewers , but still many didn’t get the importance of it all, until the big “switch off” was upon us, on 25th May and they were left with blank screens. Some HD receivers ran out of stock but not many, all in all a pretty smooth operation. BIS were the last to go through these changes, giving their subscribers time to buy CAMS capable of the new “viaccess secure” encryption. At least it was done in stages, with just a couple of channels going for the new standard first, then everyone could see whether the change would affect them ( with the older receivers and cams ) and then changing all BIS channels over to the new system.
The prices for Fransat HD receivers in particular had come down to very manageable amounts by the time the changeover was about to happen. Strong in particular, a very popular brand, making both TNT and Fransat HD models were available at a good price. All new HD receivers for TNT and Fransat from me are supplied with a new card by the way, don’t try to use your old card! Similarly avoid buying on Amazon . fr unless you know for sure that it comes with a card, some don’t and you will quickly find that Fransat cards are not available for sale anywhere.
One major advantage of the HD mpeg4 format is the ease of making recordings, all products now have the USB socket, almost all PC type USB powered “ portable” style drives can be used to make recordings, by nothing more than plugging in a USB drive. Some TNT boxes I have noted, require that the format is changed, the old FAT32 format is still the de facto standard, with all French boxes, so if your drive came with a more recent file structure on it, like NTFS, be prepared to have to reformat. On most receivers however this is now trivial, there will be a formatting procedure somewhere in the menu. On older boxes, you had to first use a PC, to change this to FAT and that was not easy as PCs have long since abandoned this option. I still have a download available for anyone wanting it, on the main website. ( http://satellitetveurope.co.uk/HDD.html ) download the GUIFormat.exe file.
As new receivers have come onto the market, the number which are net capable is increasing. Be certain that it is set up correctly though, for example the Aston Maya Fransat model will continually try to search and put up on screen any WiFi network it sees, unless it is set up from scratch ( first installation ) . This can be very annoying as it prevents you watching anything. If you do not want any of the online services, then skip this step when first setting up the box.
Overall the most noticeable thing about the latest French receivers , is the much better reliability, far fewer returns than with the older SD (standard definition) boxes. The driving force behind this is probably the Korean and Taiwanese giants who produce the major part of the entertainment electronics segment , available today. Their complete dominance of the market has driven standards up. A look at worldwide patents in electronics will quickly show how these once poor quality copycat product manufacturers have now turned the tables with innovation and top design. Have you got a Samsung phone in your pocket or an LG tv on your wall? South Korea many years ago made a mad dash for the top, by introducing a country wide 100Mbs internet system, when at the time we in England were only just seeing the change from dial up! Hey if anyone from Virgin is reading this, why is my so called 50mbs internet only capable of 1.7mbs after 4pm?
For those just receiving the free to air channels on the Atlantic bird 3 ( new name Eutelsat 5W ) satellite, there was a surprise in store. For many years, mirroring the old channel line up on the analogue transmissions, France 2,3 and 5 were free. Now, with the new HD channels, it is France 2,3 and 4 that are available free , plus one or two freebies like BFM , Dici tv, TV5 Monde , GrandLille tv, TV8Mont Blanc , KTO and Vosges and France Ô with its Caribbean programming is still there too. Why there was this changeover is not clear. France5 is available only with TNT, Fransat or Canal Plus but not with the FTA receivers. If you need to check the frequencies here is a useful link:
I have had a couple of phone calls about this. The user already has a proper HD TNT or Fransat receiver and card, but is receiving the onscreen message ” please update your receiver to an HD model, to continue viewing after the 25th April ”
This is possibly because the new receiver was installed with the SD Fransat or SD TNT bouquet of channels. If you have ever installed one, it is the very last option to choose, before it starts working properly. It is easy to overlook and there is no way to tell which bouquet has been used, after the installation is complete, as up to the 25th April, the channels worked as normal.
The solution is fairly simple, to reinstall completely. Choose “factory reset” or ” first time install” option in the SYSTEM menu ( these are fairly similar on both TNT and Fransat , throughout the different makes and models that are available. It will then show the first time installation menu, where you can choose install language, tuning……….. right through to the bouquet choice.
It looks like the software now takes care of the correct choice, I installed a Fransat box yesterday 29th April and this last choice no longer has to be made, the box automatically chose HD without any input from me
BIS Viaccess Changes:
For our subscribers to Bis Television, there are changes to the type of encryption today on 3 of their channels, so all receivers without the correct BIS cam or older versions which are now incompatible, will no longer be able to receive pictures from W9, D8 and BIS !
Check that you still receive these NOW, from 25th April ALL BIS channels will go to the new secure Viaccess version and you will receive NO channels at all.
Please contact us for sales of the correct BIS cam
In April 2016 all TNT and Fransat broadcasts will be in MPEG4 standard . Completion date is set to 25th April, so make sure you are up to date before then.
This means you will need an HD receiver to carry on watching your TNT or Fransat channels. Those of you with my Free channel packages using the Multi lnb dishes will be unaffected.
I don’t know if my box is HD?
- If there is no HDMI tv socket on the back, it will be SD and you need a new box
- Turn to TF1 – If the TF1 logo is on the RIGHT side of the screen , it is already in HD. If not, you need to purchase a new HD box.
Will the dish need changing?
No the dish needs no attention, as long as you have a good signal ,it will work with the new HD Mpeg4 boxes.
My TV is the old “standard definition” will I be able to watch after the change over?
YES all of the HD boxes I supply have the SD scart socket as well as the new HDMI socket for the televisions
Which Channels are Affected?
All 25 National channels will change to Mpeg4 / HD
How can I order a new box?
Use the contact me form – tell me if you require TNT or Fransat and i’ll send you a list of the current best receivers and prices including postage. You can pay online. Your box will be sent out directly.
I’m not technical – How will I set up my new box?
Don’t worry, in 99% of cases, you simply switch it on and follow the on-screen prompts. For most viewers the default answer will get you back up and viewing perfectly. I will provide any help you need by email or phone.
Heres a good website to see whats on across the usual French channels TF1, M6, Fr2 etc.
LINK = http://www.telepoche.fr/listing.html
And here is an app. for the iphone….
Once loaded you can see whats on tonight and set the recorder !
Here is the iTunes link to buy the app>
I am posting about this news item, simply to avoid any confusion. Several people have already asked me if they can have the new media boxes for French tv. This BeIN sports box is ONLY for the middle east.
Well done Pace though, its Uk business has gone from strength to strength supplying Sky with their Uk receivers plus South Africa s satellite boxes and other major contracts.
The BeIN sports broadcaster is owned by Middle Eastern company Al Jazeera, who have their own Al Jaz sports, familiar to many sports clubs and pubs. Currently Al Jazeera customers are using the official boxes, made by Humax. In the middle east Al Jazeera has the rights to Premier League football and more recently added Formula One racing.
The latest offering from Pace is a very sophisticated media server with built in 1 TB hard drive and will enable the users to watch on multiple screens via a network.
Over the last few years , there have been a number of small but annoying little problems, easily sorted out, but when it happens, it looks like disaster.
This particular problem has come up several times: TNT box ( mainly the older standard definition types ) loses all channels and will not retune. Keeps going round the loop, apparently tuning but getting no results. There is no indication of signal, so these faults are sometimes reported as “no signal” or “dish faulty”. A quick check with a meter showed the signal was fine.
All that is required is to do a factory reset:
Remove the card
Go to main menu
Choose factory ( Usine) reset ALL
Afterwards, the box will perform its initialisation and look for software update. Ensure it completes this without any interruption, I cannot emphasise this enough, there is a risk of complete memory corruption if the update process is not completed. A box in that condition is useless, you can send it back to France for repair, but so far the procedure and the download is not available online and the cost to send away is high.
Once complete the box will tune in again and work as normal.
Electronic Programme Guide For French, German and Uk Channels
As usual no one can agree on a common standard for EPG ( Electronic Programme Guide ) so if you buy a Fransat or TNT box and also have Uk or German channels tuned in, you won’t be able to see whats on! The same problem occurs with the FreeSat Uk system, because it is a licensed system, if you want the ‘Whats on Guide’, it will only work on the Uk channels, when you tune the French or German channels, you are then unable to access the full functionality of ANY of the Guides including Freesat.
For those wanting French Channels, the box is capable of receiving most of the FTA ( Free to Air ) channels, so a dish with multiple LNBs is required.
UK Channels – All available list of Uk channels incl. BBC and ITV
German Channels – All available free German Channels incl ARD and ZDF
French Channels – A good selection including the main ones TF1, M6, W9, France 2,3,5 and o BFM and Arte
By attaching a simple USB hard drive unit, recordings can be made from any of the channels tuned in. Setting the timer and channel for the recordings is dead simple, with the point and click recording setup page. You can of course manually extend times or enter all data manually if required.
Twin Tuner Version
If you plan on making a lot of recordings, there is a twin tuner receiver available with the same EPG capability, so you can record from one tuner, whilst watching another channel. The tuners operate completely independently so a German channel , say Das Erste on tuner 1, could be recorded, whilst watching East Enders on tuner 2.
I can supply a receiver, which downloads the EPG information from your network, totally automatically, once a day. You can program it to download only the languages you want, keeping download time to minimum and set the time of day you want it to download, avoiding having to do it manually.
There is an additional benefit, that once connected, the whole internet can be accessed! You Tube and many other services are pre programmed into this great receiver.
To receive a quote for installation, please include your Address, Telephone and most important MAP LOCATION